The workshop will review the following: 

• Define feedback
• Importance of feedback
• Feedback for Performance-Development-Connection
• When to provide feedback
• Situation-Behavior-Impact-Intent
• Expected performance
• Expected performance vs actual performance
• Reasons for performance gaps
• Best practices to address gaps
• Elements of communication
• Feedback meeting
• Action plan

The workshop is for anyone that wants to learn on how to provide feedback as well as learn what should effective feedback look like as a recipient.