People and teams that routinely ask, "What went well?" and "What could be even better next time?" inspire a culture of trust, continuous improvement, and collaboration. This session focuses on changing one's perspective about the value feedback can have at work and in life.

Expect to:

1. Identify your perception of feedback at work and in life.
2. Define the purpose and process of the plus/delta tool.
3. Practice applying the plus/delta tool.