Join guest speaker Dr. Eric Olsen to for this introduction to Kaizen workshop. Kaizen is an approach to creating continuous improvement based on the idea that small, ongoing positive changes can reap major improvements. The Kaizen method can help lower defects, eliminate waste, boost productivity, encourage worker purpose and accountability, and promote innovation. Dr. Olsen is the Executive Director of Central Coast Lean, an affiliated program of Cal Poly San Luis Obispo.