There's no getting around it: we all have to live and work with other humans. Some make perfect sense and do exactly what we expect. And others... don't. Join this session to better manage conflict by strengthening your power of empathy toward those you don't understand, those you do - and yourself. You will also learn the challenges to empathy, and when empathy may have gone too far. Empathy is a path to managing conflict, expanding our understanding of others, and healthier relationships.