Crucial Conversations has revolutionized the way millions of people communicate when stakes are high. Gain the tools to prepare for high-stakes situations, transform anger and hurt feelings into powerful dialogue, make it safe to talk about almost anything and be persuasive, not abrasive. 
In this book circle, you will read sections of the book and meet to discuss with colleagues. CSU Learn provides a free copy of the eBook and audio book. Please follow the instructions below to access the electronic version of this book: 
From the CSU Learn home page, click the Search icon at the top right corner. In the search field, type "Crucial Conversations" and click Search. Select the option (eBook or audio), and click Start.

Sessions: 11/2, 11/9, 11/16

Registration opens October 24 on a first-come, first-served basis.  Don’t delay!