September 2020 Newsletter

Fall Learning Opportunities

LearningSince the onset of the pandemic, Human Resources has maintained its commitment to professional development by hosting numerous training and professional development sessions. The team is currently finalizing the Fall 2020 calendar of more than 35 learning experiences which will include interactive classes and series on topics such as leadership, resilience, conflict management, meditation, change management and more.

Keep an eye on our training calendar and watch University Notices as we roll out these upcoming classes. And should you have ideas or needs for specific training and professional development, either for yourself or for your team, please contact us at

Featured Tech Skills Course

Tech Skills

Student Employees Technical Skills

As students start their new or old jobs at the university, they can learn new skills for their employment.  This Learning Bundle is a selection of courses to improve technical skills including a webcast on Business Writing, Taking Effective and Professional Notes, Gmail for Web Using the Calendar Tools, and courses in Excel and Word.  Currently there are 19 courses that can be taken at any time and in any order.

Course time: varies by course


What is Change Management?

Change Management

When your organization undertakes projects or initiatives to improve performance, seize opportunities or address key issues, they often require changes; changes to processes, job roles, organizational structures and types and uses of technology.

However, it is actually the employees of your organization who have to ultimately change how they do their jobs. If these individuals are unsuccessful in their personal transitions, if they don't embrace and learn a new way of working, the initiative will fail. If employees embrace and adopt changes required by the initiative, it will deliver the expected results.

Read the Article Here

How to Use Adobe Spark - Beginner's Tutorial


Building Organizational Resilience in the Face of Covid-19


As a result of COVID-19, everyone is in a state of alert, living much of the time in their lower, survival brain. Staff are worried about their jobs, how to care for children, if they or their family members will get sick. The emotional impact of this experience on ourselves and our staff depends on their individual characteristics and experiences, the social and economic circumstances of their family and their community.

Read the Article at National Council

Featured Soft Skills Course

Soft Skills

Student Employees Customer Service Skills

As we mentioned in this month's article about Learning Bundles, this is one specifically directed towards Student Employees customer service skills.  This bundle contains a selection of courses about effectively communicating with customers, improving conversations, service excellence and addressing the needs of customers in an effective manner to succeed.  It currently has 5 individual courses that can be taken independently.

Course time:  30 minutes - varies by course


CSU's Got Talent Webcast Training Archive - Getting Things Done

CGT Getting Things Done

Do you find yourself finishing work days completely exhausted but totally unproductive? Are you letting others (or yourself) down because you can’t manage to finish all the to-dos you intended to complete? If you or others around you are falling victim to work overload and the overwhelming anxiety that comes from too much (and not enough time), you’re pretty typical.

View the Recorded Webcast

 On the Bookshelf


ADKAR: a model for change in business, government, and our community

by Jeff Hiatt

As HSU continues through reorganization and other changes, it is important to manage the people side of these changes. ADKAR is a proven Change Management approach utilized across the CSU system.

Find the Book at the HSU Library


Learning Bundles

Love Learning
Whether you're looking to improve your work-life balance, enhance online meetings, or create a more habitable home office, CSU's Learning and Development team has created "Learning Bundles" to support your needs. There's even a Learning Bundle designed for Student Workers. Check them out!

Access the Learning Bundles

CSU's Got Talent


"Indistractable: How to Control Your Attention and Choose Life" September 30 from 10:00 - 11:00 AM PT

presented by Nir Eyal, MBA, Author, Speaker, and Thought Leader

Register the Day of the Webinar

Upcoming Classes

Jan 22 2021 - 12:00pm to 12:30pm
Jan 25 2021 - 8:00am to 8:15am

Higher Ed Projects that Make Distance Learning Engaging

 Remote Learning

Adobe Education Exchange has assembled lessons, projects, and activities for college and university faculty and students to help educators engage remote students through online learning.

Access the Projects Here

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 HSU Skillshops

 Online Skillshops

HSU SkillShops are co-curricular workshops facilitated by staff, faculty and students across campus. Open to both students and employees, SkillShops are now being offered virtually!

Explore What's Happening

Adobe Sign Training Coming Soon

Online Application Form

As you know, many of the forms that used to be either emailed or printed and walked through campus are now being substituted by digital versions in Adobe Sign. This is an easy to use program that allows us to send forms or packets of forms to individuals to collect their signatures.  A form will move from person to person after it is signed through a predefined workflow.

Please visit the Training and Professional Development website to find training opportunities.

Access the Calendar Here

Tech Tips

Create recurring Zoom meetings with saved settings and one URL

Click the Recurring Meeting checkbox for weekly meetings, monthly check-ins, and other regularly-scheduled calls.

There are two benefits to using this setting. First, it lets you lock in all the call settings you want once and have them be in place every time you meet. Second, recurring calls use the same join URL each time, so you never have to send a fresh one to attendees.

Skillshops @ the Library