November 2021 Newsletter

Communication During Change

Communication Bubbles"We can all agree that effective communication is critical to change management efforts... A communications plan that is not part of a bigger change management approach usually won't produce positive results toward managing the people-side of change. Instead, such plans result in a telling plan rather than a communications plan." (Tim Creasy, Chief Innovation Officer, Prosci)

During change, communication that supports project success depends on the following factors:

  • It is an integrated part of the project’s master plan
  • It is built from the perspective of the audience - the individuals impacted by the change, not the person delivering the message
  • It answers questions such as "Why is the change happening?" "What's in it for me (WIIFM)?" "What's the risk of not changing?" and "What are the organizational benefits?"

Communication recipients need to hear a message 5-7 times before they internalize it. And employees want to here organizational messages from leadership, while they want to hear specifics from their direct supervisors. 

In the months ahead, we will be offering a broadened menu of training related to people-centered change management, where you can lean into this type of learning - and more. Keep an eye out for updates coming soon!

Featured Tech Skills Course

Tech Skills

Twitter for Professionals: Promoting a Business & Engaging with Users

Connect with users and promote your business on Twitter. Learn to identify trends, use hashtags effectively, deploy business-specific features and call-to-action buttons, and interact with Twitter users in meaningful and engaging ways.

Course time: 66 minutes

 

Snapping the “Picture Perfect” Image at Home

Mobile Phone Photography

Are you curious about how to improve your photography skills? This interactive session introduces you to the basic compositional rules of photography and provides you with tips and tricks to capturing that “picture perfect” image. Attendees will need a digital camera or mobile phone (recommended) and a way to upload or email images.

Register Here

Network 2 Get Work

Computer Desk

85% of jobs are filled through networking. Don't miss out! Come and build skills to help your job search. We will discuss using LinkedIn to network and how to navigate making professional connections.

Register Here

There's NO Such Thing as "Soft Skills"

Respect in the Workplace

Respect

Designed to create a healthy work environment that promotes mutual respect and positive working relationships. Participants will learn how to: 

  1. Recognize characteristics of a respectful workplace, 
  2. How to promote a respectful workplace with employees,
  3. How to respond appropriately to disrespectful behavior.

Register Here

Re-Discover and Re-Imagine: Reinvention After Disruption

Resilience Plant

This session will focus on the inevitable changes that we face during times of disruption and specific strategies to transform our mindsets and inspire reinvention.

Register Here

Featured Soft Skills Course

Soft Skills

Become a Great Listener

Strong listening skills are a vital asset in any business or personal environment. In this course, you'll work on sharpening your listening skills and getting yourself in the right receptive mindset for communicating. You'll learn how to recognize the behaviors that indicate receptivity, as well as to identify the different types of listener. You’ll also learn how to ask the right questions to ensure that you understand what is being communicated.

Course time:  24 minutes

 

Positive Psychology

Happiness

Research has shown that happiness and positivity lead to success. During this workshop we will answer the question of “what fuels success?” If we work hard, become successful then we will be happy; however, the formula is backwards. If we choose happiness, the brain works better, and we become successful. 

Join this engaging and interactive learning experience on how positive psychology can lead to personal and professional success. We will explore the happiness advantage principles that can help shift our mindset through positive psychology.

Register Here

 On the Bookshelf

Bookstore

The Gratitude Project

A collection of essays edited by Jeremy Adam Smith, et al

Gratitude is powerful: not only does it feel good, it’s also been proven to increase our well-being in myriad ways. The result of a multiyear collaboration between the Greater Good Science Center and Robert Emmons of the University of California, Davis, The Gratitude Project explores gratitude’s deep roots in human psychology—how it evolved and how it affects our brain—as well as the transformative impact it has on creating a meaningful life and a better world.

Find the Book in the Library

Connect and Center

Resilience

Wind down from the work week and prepare to enter the weekend grounded and with ease. This 30 minute opportunity to connect with others and experience guided meditation is offered weekly on Fridays at noon.

Join Here

Exposing Hidden Bias

Bias

Join us for an important discussion that brings attention to the unconscious biases we all possess and provides some strategies for overcoming its impact in our work and relationships. Come learn about diversity & inclusion, how to recognize areas where unconscious bias may surface, identify strategies for avoiding bias, and learn of resources available for additional learning and involvement.

Register Here

CSU's Got Talent

Digital Nutrition

"Digital Nutrition: Deguilt your tech use and optimize your digital wellbeing" November 16 from 2:00 - 3:00 PM PT

 

Register the Day of the Webinar

Upcoming Classes

Apr 26 2024 - 10:00am to 12:00pm
May 2 2024 - 10:00am to 11:00am
May 2 2024 - 1:00pm to 1:30pm
May 9 2024 - 10:00am to 11:00am
May 10 2024 - 1:30pm to 3:00pm

4 Ways To Manage Your Energy And Have A Balanced, Productive Workday

Focus Energies

Why do so many organizations and people focus on time and time management? If you were to meet every deadline, despite your body and mind begging for rest and recovery time, did you just run a sprint or a marathon? How often in your daily work life do you sprint, so to speak? 

What if you and your organization focused on energy management, instead? Would you not, perhaps, meet those same deadlines with energy (and drive and spirit) to spare? Research suggests that you would. 

 

From an Article on Trello By Sam Milbrath

Read the Full Article

Onboarding New and Reassigned Employees

Employee Onboarding

Employees who move into a new position on campus benefit greatly when their onboarding experience is well-managed and meaningful. Research shows employees who are onboarded with intention and thoroughness are 70% more productive and 82% more likely to stay with their employer. This course will equip anyone with employee onboarding responsibilities with clear guidelines and best practices for onboarding new and reassigned employees.

Register Here

 

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Tech Tips

7 Keyboard Shortcuts for Selecting Cells and Ranges in Excel

This article shows 7 keyboard shortcuts to make working with excel a better experience.

Read the Article

 

Skillshops @ the Library